Version: 10.0

Error Codes

If an error occurs when attempting to call a web service, the web service will throw an exception (REST API or SOAP API). This exception will normally contain an error code, a text indicating the reason behind the exception, and the error’s "stack trace."

In the case of SOAP web services, the exception will be defined with the WSDL and can be mapped directly to a "WebserviceException" object. This object will then contain the corresponding information.

In the case of REST web services, the exception information will be returned as a response to the HTTP request. The web service responds with the HTTP response status code and returns a JSON structure with the corresponding exception in its response.

Following is a list of the various possible error codes.

General

Error messages in connection with the web service calls and the server:

UNKNOWN_EXCEPTION = -1
Unknown problem. Please contact Support.

SERVER_NOT_STARTED = -2
The server was not started correctly and therefore cannot perform any operations. Please check the server log for possible causes.

WEBSERVICE_DISABLED = -3
The web service was disabled in the server configuration.

UNABLE_TO_SAVE_SOURCE_FILE = -4
The file that was passed to the web service cannot be stored on the server. The server stores files for further processing locally in a temporary directory. This file cannot be stored. Possible causes: the server cannot access the temporary directory, or there is insufficient memory. Please check the server log for additional information.

NOT_ENOUGH_MEMORY_FOR_RETURN_FILE = -5
The web service operation was successfully completed, but the file to be returned cannot be loaded to the server's memory. This problem occurs with large files or high server loads (many simultaneous requests). Increase the server's memory.

NO_RETURN_FILE = -6
Calling the web service does not return a file. An internal error occurred while running the web service operation and a return file was not generated. Please check the server log for possible causes.

READ_ERROR_RETURN_FILE = -7
The web service does not deliver a file. The web service operation was completed successfully, but there is no PDF file. Possible causes:
a) The server has problems accessing the file (e.g., temp directory)
b) The file was deleted / blocked by another process
c) No hard disk space available

THREAD_WAS_INTERRUPTED = -8
The server thread is being terminated. This is usually the case when the server is being run down and an attempt was made to call a new web service while this was in process.

UNABLE_TO_FIND_FREE_THREAD = -9
The server could not find a free thread for the conversion. Increase the number of available instances ("instances" setting) or retry later.

MAX_LATENCY_OF_THREAD_REACHED = -10
The runtime of a thread has exceeded the permitted time and the thread is thus terminated. The problem can occur with larger files if the operation requires a lot of time. Increase the permitted time per thread on the server ("maxLatency" setting). Another possible cause may be a thread that hangs and is no longer working due to a defective file.

INTERNAL_ERROR = -11
Internal error that does not indicate a specific error or cannot be mapped to a specific error code. Please contact the support.

UNABLE_TO_LOAD_SOURCE_FILE_FROM_URL = -12
The source file for the web service operation should be loaded from a URL, but the attempt was unsuccessful. Possible causes include an incorrect URL or an unavailable server. Please check the call's parameters and whether the file can be accessed with the URL.

INVALID_URL_FOR_WEBSERVICE = -13
The source file for the web service operation should be loaded from a URL, but the URL is incorrect (syntax error). Please check the call's parameters.

UNHANDLED_EXCEPTION_IN_THREAD = -15
A fatal error occurred during the execution of a thread (usually while calling an external application). The execution was aborted, the thread terminated and a new thread was started.

WRITE_ERROR = -16
A general write error that occurred during data processing. Please contact the support.

READ_ERROR = -17
A general read error that occurred during the processing of data. Please contact the support.

INVALID_SOURCE_FORMAT = -18
The file sent for processing does not match the expected file format.

UNABLE_TO_FORMAT_XML = -19
The XML structure does not match the required structure (structural error) and cannot be read.

PARAMETER_VALUE_ERROR = -20
An argument contains invalid data that cannot be processed or that does not meet the required conditions.

PARAMETER_ERROR = -21
When the web service was called, the data was transferred incompletely or contains errors in the structure. Make sure that all parameters for the call have been specified and that the data corresponds to the specifications of the respective web service.

PARAMETER_HAS_NO_VALUE = - 22
A parameter was passed in a web service call that has no value or an invalid value. Please check your call and all parameters used with regard to the transferred values. Check whether all values are correct and, if necessary, within the permitted value range.

PARAMETER_TYPE_ERROR = -23
A parameter that defines an incorrect data type was transferred during a web service call. Please check your call and all parameters used with regard to the transferred values and their data type. Check whether all values are correct and of the required data type.

THREAD_WAS_CANCELED = -24
The execution of the thread was canceled because the execution time was too long.

TEMPORARY_FOLDER_ERROR = -25
The folder for temporary files could not be created or cannot be used because no files can be created or written. Please check the access permissions of the installation and the folder.

THREAD_IS_DEATH = -26
The request was terminated because the executing thread seemed to hang and stopped responding to requests.

SERVER_NOT_AVAILABLE = -27
The server or the web services are not available because the server is currently being shut down. Returned as part of the payload of an HTTP response 503 Service Unavailable.

Admin

Error messages in connection with administration and configuration:

ADMIN_RESTART_NOT_ALLOWED = -30
Restart not allowed.

ADMIN_PORT_ACCESS_DENIED = -31
Access to restart port denied.

ADMIN_INVALID_LICENSE_KEY = -32
Invalid license key or key information.

ADMIN_UNKNOWN_WEBSERVICE = -33
Unknown Web service.

ADMIN_INVALID_TSA_DATA = -34
Invalid settings for time stamp authority (TSA).

ADMIN_INVALID_KEYSTORE_DATA = -35
Invalid settings for keystore.

ADMIN_INVALID_FILE_DATA = -36
Invalid settings for data file.

ADMIN_INVALID_LICENSE_KEY_LENGTH = -37
License key not valid for the current version.

ADMIN_CONFIG_UPDATE_ERROR = -40
Unable to update configuration settings.

ADMIN_CONFIG_SAVE_ERROR = -41
Unable to save configuration settings.

ADMIN_CONFIG_GET_ERROR = -42
Unable to get configuration settings.

ADMIN_CONFIG_USER_UPDATE_ERROR = -43
Unable to update user settings.

ADMIN_CONFIG_SERVER_UPDATE_ERROR = -44
Unable to update server settings.

ADMIN_LDAP_CONNECT_ERROR = -45
Unable to connect to LDAP server.

ADMIN_LDAP_NAMING_ERROR = -46
Unable to validate LDAP settings.

ADMIN_CONFIG_EXECUTABLE_ERROR = -47
Unable to validate executable.

ADMIN_CONFIG_VALIDATE_ERROR = -48
Unable to validate configuration settings.

REST web service

Error message in connection with the REST web services

WEBSERVICE_INVALID_DOCUMENT_ID = -50
An invalid document ID was used when calling the REST web service. The ID is unknown on the server or the data were not passed correctly. Check the structure and the parameters of the URL.

WEBSERVICE_DOCUMENT_IO_ERROR = -51
A transmission error occurred while uploading the document. It is possible that the connection to the server was interrupted. Try to make the call once again.

WEBSERVICE_OPTIONS_NOT_SET = -52
No options for the web-service call were passed. Please check the call's parameters.

WEBSERVICE_UNABLE_TO_LOCK_DOCUMENT = -56 (deprecated since version 10.0.3) The document on the server could not be locked to prevent simultaneous access. Try the query again (at a later point in time).

WEBSERVICE_ENCODING_EXCEPTION = -57
Invalid or unknown coding during upload of a document to the server.

WEBSERVICE_INVALID_URL = -58
Invalid URL structure for fetching of the contents via the "URLConverter" web service.

WEBSERVICE_DOCUMENT_SIZE = -59
The file being loaded is too big and exceeds the portal’s (user) limit.

Error messages related to the sessions of the server

WEBSERVICE_SESSION_TOKEN_NOT_FOUND = -60
The passed session token does not exist (invalid) or there is no session for this token. The session token may not have a valid structure or there may no longer be a valid session for the session token. The session may have already been terminated, or it may have expired.

WEBSERVICE_SESSION_EXPIRED = -62
The session has expired and cannot be reactivated. The user was logged out and all documents were removed from the server.

WEBSERVICE_SESSION_UNABLE_TO_CREATE = -63
No session could be created for the login (internal server error).

WEBSERVICE_SESSION_TOKEN_NOT_ALLOWED = -64
The session token is not permitted for these functions. The token needs to have admin rights for the function, but it does not.

WEBSERVICE_SESSION_GENERAL_ERROR = -65
General error in the sessions. The server did not initialize all session management resources correctly. Please contact support with the exact error and content of the error message.

WEBSERVICE_SESSION_TOKEN_NOT_VALID = -66
Session token is not valid.

WEBSERVICE_SESSION_TOKEN_KEY_CREATION = -67
Unable to create keys for token signing.

WEBSERVICE_SESSION_ID_NOT_VALID = -68
Session id is not valid.

WEBSERVICE_SESSION_PROVIDER_ERROR = -69
Provider error occurred in session management.

WEBSERVICE_INVALID_HISTORY_ID = -70
An invalid or incorrectly formatted "History ID" was set.

WEBSERVICE_HISTORY_ID_NOT_SUPPORTED = -71 A "History ID" was passed as part of a document ID, but this is not allowed for the executed operation.

Error messages related to server and web service access protection (authorization):

WEBSERVICE_AUTHORIZATION_UNKNOWN_ERROR = -80
Internal error during authorization. Please contact the support.

WEBSERVICE_AUTHORIZATION_NO_INFO_FOUND = -81
No authorization information was transmitted in the request header 'Authorization' even though the server/the web service is protected and requires authorization. Please check the web service call's syntax (parameters).

WEBSERVICE_AUTHORIZATION_SYNTAX_ERROR = -82
The authorization information passed through the request's header 'Authorization' to the web service had an invalid syntax. Please check the web service call's syntax (parameters).

WEBSERVICE_AUTHORIZATION_WRONG_SCHEME = -83
An invalid scheme was defined for the authorization. The data must be passed with the authentication scheme 'BASIC'. Please check the web service call's syntax (parameters).

WEBSERVICE_AUTHORIZATION_EMPTY_CREDENTIALS = -84
The "credentials" for authorization in the HTTP header 'Authorization' are empty. Please check if username and password have been set or passed to the web service. The data must be passed with the authentication scheme 'BASIC'. Please check the syntax (parameters) of the web service call.

WEBSERVICE_AUTHORIZATION_INVALID_LOGIN = -85
The authorization information is invalid. Invalid username and/or password. Please use different authorization information in order to log in to the server / to the web service.

WEBSERVICE_AUTHORIZATION_NO_USER_ROLE = -86
Authorization credentials do not include the 'user' role.

WEBSERVICE_AUTHORIZATION_ANONYMOUS_NOT_ALLOWED = -87
Anonymous user authorization not allowed.

WEBSERVICE_AUTHORIZATION_LOCAL_PROVIDER_NO_AVAILABLE = -88
Authorization not possible because the local authorization provider is not available.

WEBSERVICE_AUTHORIZATION_API_DISABLED = -89
Authorization for the API is disabled in the local authorization provider.

Converter web service

Error messages in connection with the "Converter" web service

CONVERTER_UNABLE_TO_START_EXPORTER = -101
OutsideIn could not be started. There are a number of possible causes for this problem:
a) The server's configuration may contain an invalid path to OutsideIn ("appPath" setting).
b) The OutsideIn version being used is not compatible with the server.
c) The installation might be missing system components (e.g., DLLs in Windows or packages in Linux).
If you are not able to solve the problem, please contact Support.

CONVERTER_OUT_OF_MEMORY = -102
The server no longer has sufficient memory available to execute the operation. The number of queries is too high and/or the individual queries require too much memory. You should restart the server as quickly as possible because the server may no longer be in a stable state. Increase the memory for the server using the configuration file ".vmoptions" and/or use fewer simultaneous queries of the server.

CONVERTER_UNABLE_TO_LOAD_FILE = -106
The file passed cannot be loaded by the converter (OutsideIn) because the format is not supported. A conversion is not possible. The format is not supported.

CONVERTER_FONT_ALIAS_USED = -107
A font was not found, and in its place an alias font was used as a substitute (see Parameters of the “Converter” web service).

CONVERTER_FONT_IS_MISSING = -108
A font was not found (see Parameters of the “Converter” web service).

CONVERTER_CONTENT_PROBLEMS = -109
Problems with the content arose while converting the document (see Parameters of the “Converter” web service.)

CONVERTER_UNSUPPORTED_FORMAT = -111
A file was passed in a format that is not supported by the converter and that is blocked by the "unsupportedformats.xml" configuration file.

CONVERTER_UNABLE_TO_LOAD_FILE_PROTECTED_DOCUMENT = -112
The document is protected (password-protected) and cannot be loaded as a result.

CONVERTER_PAGE_RANGE_ERROR = -114
An invalid page range was specified. Check the content and syntax of the "pageRange" parameter.

CONVERTER_PARAMETER_ERROR = -115
Either an invalid parameter was passed when calling the "Converter" web service or the call's content was not formatted correctly (e.g., missing "&" delimiter or "=" value separator). Check the web service call's parameters.

CONVERTER_UNABLE_TO_LOAD_EXPORT_FILTER = -116
The conversion filter for Office documents (e.g., DOC or XLS) could not be loaded because a valid directory with fonts has not been defined. This happens, for example, if no fonts have been installed in Linux (in console mode).

CONVERTER_EMPTY_FILE = -117
No file (or an empty file) was passed to the web service. Please check the web service call and/or the contents of the file that is to be converted to PDF format.

CONVERTER_EXTERNAL_ACCESS_VIOLATION = -118
Internal "Converter" web service error. Please contact Support.

CONVERTER_EXTERNAL_PROCESS_ABORTED = -119
The conversion has been aborted because the server is currently being shut down or restarted (for example).

CONVERTER_EXTERNAL_PROCESS_IOERROR = -124
An unexpected error occurred during the conversion. Please contact Support.

CONVERTER_EXTERNAL_PROCESS_EXCEPTION = -125
An unexpected error occurred during the conversion. Please contact Support.

CONVERTER_NO_FONTS_OR_INVALID_FOLDER = -126
No TrueType fonts were found in the system or a folder was configured which is invalid or does not contain any TrueType fonts.

CONVERTER_INVALID_BASE_URL = -127
An invalid base URL was set during the conversion of HTML documents (files). Please check the URL for completeness and correctness (example: "http://www.webpdf.net/").

CONVERTER_EXTERNAL_UNABLE_TO_PARSE_MSG_FILE = -130
The MSG file (Microsoft Outlook e-mail message) cannot be loaded. The reason for this can be a corrupted file or contents that are not yet supported at present. Please contact Support with the corresponding file.

CONVERTER_NO_VALID_MESSAGE_FILE = -131
An attempt is being made to convert an MSG file (Microsoft Outlook e-mail message) which is not an e-mail message. At present, only MSG files can be converted which have the message class "ipm.note".

UNABLE_TO_COPY_PDF_FILE = -135
After executing the web service, the created/edited PDF document is converted from the temporary file to the return value of the web service. If an error occurs when this is done (e.g., access and/or drive problems), this error code is issued and the return of the web service call does not contain a valid file.

CONVERTER_UNABLE_TO_DETECT_FILE_FORMAT = -136
The converter web service could not determine the file format of the original file. The call is aborted because it is an unknown or non-supported file format for the server.

CONVERTER_NOT_SUPPORTED_SMIME_MESSAGE_FILE = -137
The e-mail cannot be processed, as it is an encrypted (SMIME) e-mail.

CONVERTER_EXTERNAL_TEMPLATE_ERROR = -138
The template structure has errors. It is possible that the template was modified and now has syntax errors.

CONVERTER_EXTERNAL_TEMPLATE_IO_ERROR = -139
The system was unable to read the template file. Is the template/the directory available?

CONVERTER_UNABLE_TO_SAVE_HTML = -140
The HTML content (e.g., of an e-mail) could not be saved after processing.

CONVERTER_UNABLE_TO_PARSE_MAIL_CONTENT = -141
Parsing of e-mail content failed. Possibly unknown or bad structures in an e-mail document.

CONVERTER_UNABLE_TO_PARSE_MAIL_HEADER = -142
Parsing of e-mail header failed. Possibly unknown or bad structures in an e-mail document.

CONVERTER_UNABLE_TO_GET_HTML_CONTENT = -143
No data was returned when loading a URL for conversion purposes.

CONVERTER_UNABLE_TO_PARSE_HTML_CONTENT = -144
The system was unable to parse the HTML content of the e-mail file being converted.

CONVERTER_INVALID_VCARD_TEMPLATE = -145
The selected template is not a valid vCard or iCalendar template.

CONVERTER_UNABLE_TO_PROCESS_MAIL_ATTACHMENT = -146
An attachment of the mail cannot be read or processed.

CONVERTER_UNABLE_TO_READ_SVG_IMAGE = -147
Unable to read SVG image.

CONVERTER_EXTERNAL_TEMPLATE_DATA_ERROR = -148
Template data error.

CONVERTER_CHROMIUM_INSTANCE_NOT_AVAILABLE = -149
Chromium instance is not available.

CONVERTER_TRANSFORMATION_RESOURCE_ERROR = -150
Unable to prepare transformation resources

CONVERTER_TRANSFORMATION_FAILURE = -151
Unable to apply transformation.

CONVERTER_TRANSFORMATION_RESOURCES_INCOMPLETE -152
Unable to apply transformation because the provided resources are incomplete

CONVERTER_TRANSFORMATION_UNKNOWN = -153
Unknown type of transformation.

CONVERTER_TRANSFORMATION_XSLT_NOT_VALID = -154
XSLT transformation file is not valid.

CONVERTER_TRANSFORMATION_XRECHNUNG_VISUALIZATION = -155
Unable to apply XRechnung visualization.

CONVERTER_TRANSFORMATION_XRECHNUNG_UNKNOWN_FORMAT = -156
Unable to detect XRechnung data file type.

CONVERTER_UNABLE_TO_READ_METADATA = -157
Unable to read metadata information for the file.

CONVERTER_UNABLE_TO_LOAD_IMAGE = -158
Unable to read the image, because no image reader is available for the file format.

CONVERTER_EXCEPTION = -159
Unexpected error in the converter. Please contact support.

CONVERTER_CHROMIUM_PROCESS_ERROR = -160
Execution error in external Chromium process.

URLConverter web service

Error messages in connection with the "URLConverter" web service

URLCONVERTER_INVALID_SOURCE_URL = -205
The URL to be converted has an incorrect syntax. Please check the spelling and be sure that all of the components of a URL are present (e.g. "http://www.webpdf.net")

URLCONVERTER_NOT_AN_ABSOLUTE_URL = -207
The URL is not an absolute URL. A complete URL must always be defined which consists of the protocol and domain name and of any applicable subpage. It is not possible to specify a relative URL.

URLCONVERTER_UNABLE_TO_CREATE_PDF_FILE = -212
An error occurred during post-processing of the created PDF document. Please contact Support with the corresponding URL.
URLCONVERTER_PARAMETER_ERROR = -215
Internal error. Please contact Support.

URLCONVERTER_EXTERNAL_PROCESS_IOERROR = -224
I/O error while calling the URL. It could be that the (Internet) connection was interrupted during the call or individual parts (e.g. images) of the URL cannot be retrieved (timeout). Try the call again or load the URL in a browser and check the result of the call there.

URLCONVERTER_EXTERNAL_PROCESS_EXCEPTION = -225
Internal error. Please contact Support.

URLCONVERTER_EXTERNAL_PROCESS_UNKNOWN_EXITCODE = -226
Internal error. Please contact Support.

URLCONVERTER_EXTERNAL_PROCESS_PRINT_ERROR = -227
An error occurred during conversion to a PDF document of the HTML content which was called under the URL. There could be HTML content that cannot be processed (see "HTML Conversion").

Signature web service

Error messages in connection with the "Signature" web service

SIGNATURE_UNEXPECTED_SIGN_EXCEPTION = -300
An unexpected error occurred while a PDF was being signed. Please contact Support.

SIGNATURE_KEY_NOT_FOUND = -311
You have selected a key (for the signature) that does not exist. Possible reasons include:
a) You have declared an invalid key in the "keystore.keyName" parameter.
b) The server did not open a keystore (an error in your configuration).
c) The keystore the server is using does not contain this key.

SIGNATURE_PEM_PARSE_ERROR = -312
Unable to get certificates and keys from PEM content.

SIGNATURE_NO_CERTIFICATE_AVAILABLE = -313
Cannot sign the file because no certificate is available or selected.

SIGNATURE_NOT_A_X509_CERTIFICATE = -314
The key for the signature was found in the keystore, but it is not a valid X.509 certificate with a valid private key. Check the content of the keystore that is configured on the server. Make sure that the keystore contains an X.509 certificate with the corresponding private key.

SIGNATURE_TOO_MANY_X509_CERTIFICATES = -315
Too many certificates: exactly one certificate with a public and private key is required.

SIGNATURE_NOT_A_PDF_FILE = -321
The file is not a PDF file. You are attempting to sign a document that is not a PDF file. Please check the file in question.

SIGNATURE_NO_PRIVATE_KEY_AVAILABLE = -322
No private key available for this key. You are trying to sign a PDF document with a key that does not have a private key. Please check the keys in the keystore. It is possible that the key is password-protected, and you forgot to set the password or maybe entered a wrong password (e.g., in the server configuration or with the "keystore.keyPassword" parameter).

SIGNATURE_TSA_ACCESS_SERVER = -323
The configured TSA server cannot be used. Either the URL is invalid (syntax error) or the server is not responding or the server’s response could not be interpreted.

SIGNATURE_CERTIFICATE_NOT_VALID = -327
The certificate being used is not valid because it has expired.

SIGNATURE_INVALID_PAGE_NUMBER = -328
The specified page for the signature is in an invalid range. Check the specified page number.

SIGNATURE_INVALID_OPERATION = -329
No valid "add" operation was specified for the signature. Check the arguments to make sure they are complete.

SIGNATURE_PRIVATE_KEY_ACCESS_ERROR = -330
The 'Private Key' stored in the keystore cannot be accessed.

SIGNATURE_PKCS11_ACCESS_ERROR = -331
An error occurred when accessing the keystore (PKCS#11).

SIGNATURE_REMOVE_WRITE_ERROR = -332
An error occurred when writing a document after removing its signatures.

SIGNATURE_NOT_FOUND_FOR_REMOVAL = -333
The signature that should have been removed, could not be found.

SIGNATURE_RECERTIFICATION_NOT_ALLOWED = -334
A certifying signature must be unique in the document, adding another certifying signature is forbidden.

Pdfa web service

Error messages in connection with the "Pdfa" web service

PDFA_UNABLE_TO_CONVERT = -400
The PDF document cannot be converted to PDF/A format. A series of elements that prevent the document from being converted have been found. For details, please consult the "message" description in the "PdfaException." A list indicating the problems that occurred is stored there. For more information (and problem descriptions), please consult the "PDF/A Check" section.

PDFA_COMMAND_LINE = -402
Internal error. Please contact Support with this problem.

PDFA_UNKNOWN_ERROR = -404
Internal error. Please contact Support with this problem.

PDFA_LICENSE_NOT_VALID = -405
The web service is not licensed or the license file has been removed from the installation. Please contact Support with this problem.

PDFA_FILE_COULD_NOT_BE_OPENED = -406
The PDF document cannot be opened. The file might be corrupted or might not be a valid PDF document, or the PDF document is protected, and no valid password has been set using "pdfa.permissionPassword". Please check the PDF file to make sure it is valid or check the password, as the case may be.

PDFA_FILE_COULD_NOT_BE_SAVED = -408
The converted PDF document cannot be saved. Possible causes:
a) The server has problems accessing the file (e.g., temp directory)
b) The file was deleted / blocked by another process
c) No hard disk space available

PDFA_INVALID_LEVEL_FOR_ZUGFERD = -409
The PDF/A level for the ZUGFeRD embedding is invalid because it must be at least PDF/A-3.

PDFA_ZUGFERD_SCHEMA_VALIDATION_ERROR = -410
The validation of the ZUGFeRD XML contains an error.

PDFA_ZUGFERD_INVALID_XML_FILE = -411
The structure of the ZUGFeRD XML is invalid or the file is not an XML file with the corresponding data.

PDFA_ZUGFERD_UNABLE_TO_STORE_XML_FILE = -412
The ZUGFeRD XML cannot be saved in the PDF because the PDF file is locked, for example, or cannot be converted validly to PDF/A.

PDFA_REPORT_ACCESS_ERROR = -413
The system was unable to add the report to the generated document.

PDFA_UNKNOWN_OPERATION = -414
An unknown operation (only "convert" and "analyze" are permitted) was specified for the PDF/A web service.

PDFA_REPORT_SAVE_ERROR = -415
The system was unable to generate the PDF/A report.

Toolbox web service

Error messages in connection with the "Toolbox" web service

TOOLBOX_NO_OPERATION_SELECTED = -500
No operation was specified when the web service was called (see "pdf.pdfOperation").

TOOLBOX_SECURITY_UNABLE_TO_ENCRYPT_DOCUMENT = -523
See TOOLBOX_SECURITY_UNABLE_TO_ENCRYPT_DOCUMENT_WRONG_PSWD

TOOLBOX_SECURITY_CERTIFICATE_FAILURE = -524
Unable to encrypt the document using the given certificate

TOOLBOX_SECURITY_ACCESS_RECIPIENT_UNCLEAR = -525
One valid recipient certificate must be selected.

TOOLBOX_SECURITY_ACCESS_RECIPIENT_INVALID = -526
The set recipient certificate seems to be invalid.

TOOLBOX_SECURITY_CERTIFICATE_NOT_VALID = -527
Certificate is not valid (not in validity period).

TOOLBOX_SPLIT_UNABLE_TO_CREATE_ZIP = -585
The extracted pages cannot be saved in a ZIP file. There appear to be problems with saving the file. Please refer to TOOLBOX_SPLIT_UNABLE_TO_SAVE_DOCUMENT as well.

TOOLBOX_SPLIT_NO_PAGES_TO_SPLIT = -586
The selection of pages does not produce a valid result for the present PDF file. All of the pages specified appear to be outside of the range of the PDF document.

TOOLBOX_SPLIT_IO_ERROR = -587
Document's content could not be read.

TOOLBOX_MERGE_UNABLE_TO_INSERT_PAGES = -621
The pages in the "pdf.merge.pdfFile" PDF document cannot be inserted into the existing PDF document. This can be due to several reasons:
a) The PDF document to be inserted is corrupted
b) The PDF document to be inserted is encrypted

TOOLBOX_MERGE_NO_FILE_TO_MERGE = -622
A PDF document that can be inserted into the current PDF document was not declared in "pdf.merge.pdfFile."

TOOLBOX_MERGE_UNABLE_TO_ACCESS_DOCUMENT = -623
One of the documents to be joined is password protected or is corrupted and therefore cannot be read.

TOOLBOX_MERGE_UNABLE_TO_ACCESS_SOURCE_ZIP = -624
The ZIP document being used in order to merge documents cannot be opened. The ZIP document may be corrupted and/or protected.

TOOLBOX_MERGE_UNABLE_TO_READ_INPUT_ZIP = -625
The content (the documents) in the ZIP document being used in order to merge documents cannot be read. The ZIP document may be corrupted and/or protected.

TOOLBOX_MERGE_NO_PAGES_TO_MERGE = -626
A document being appended does not have any pages

TOOLBOX_MERGE_NOT_A_PDF = -627
A file being appended is not a PDF.

TOOLBOX_MERGE_NO_FILES_IN_ZIP = -629
The archive selected for merging does not contain any files

TOOLBOX_MERGE_PDF_SYNTAX_ERROR = -632
At least one of the documents to be connected contains syntax errors that make the execution of the action impossible, since the execution could mean information losses.

TOOLBOX_MERGE_ZIP_REQUIRED = -633
The called up mode requires a ZIP file as "source document".

TOOLBOX_IMAGE_UNABLE_TO_CREATE_ZIP_STREAM = -641
Multiple pages are exported during the "Export As Image File" process. The individual pages are packed together in a ZIP file. This temporary ZIP file cannot be created. Possible causes:
a) The server has problems accessing the file (e.g., temp directory)
b) The file was deleted / blocked by another process
c) No hard disk space available
d) There is no memory available anymore. Increase the server's memory.

TOOLBOX_IMAGE_UNABLE_TO_SAVE = -642
A page cannot be saved during the "Export As Image File" process. Possible causes:
a) The server has problems accessing the file (e.g., temp directory)
b) The file was deleted / blocked by another process
c) No hard disk space available
d) There is no memory available anymore. Increase the server's memory.

TOOLBOX_IMAGE_UNABLE_TO_SAVE_IO_ERROR = -643
Please refer to TOOLBOX_IMAGE_UNABLE_TO_SAVE.

TOOLBOX_IMAGE_UNABLE_TO_SAVE_ZIP_IO_ERROR = -644
An error occurred while attempting to save the ZIP file during the image export (please refer to TOOLBOX_IMAGE_UNABLE_TO_CREATE_ZIP_STREAM as well).

TOOLBOX_IMAGE_NO_PAGES_TO_EXPORT = -646
The selection of pages for the export does not produce a valid result for the present PDF document. There are no pages selected, i.e., the export is blank.

TOOLBOX_IMAGE_METADATA_UPDATE = -647
The metadata in the image file cannot be edited.

TOOLBOX_IMAGE_NO_IMAGE_WRITER = -648
There is no export filter available for the selected image format.

TOOLBOX_IMAGE_UNKNOWN_TYPE = -649
An unknown output image file format was selected.

TOOLBOX_IMAGE_MAX_SIZE_EXCEEDED = -650
The image being exported is too big. Try to reduce the resolution.

TOOLBOX_IMAGE_REDUCE_FILE_SIZE = -651
The JPEG file cannot be resized to the desired size or the number of passes is insufficient to achieve this.

TOOLBOX_PRINT_UNABLE_TO_PRINT_DOCUMENT = -660
The PDF document cannot be printed or an error occurred while printing the document. Please check to make sure that the selected printer is accessible and ready for operation.

TOOLBOX_PRINT_INVALID_PAGE_RANGE = -661
An invalid range of pages was declared in "pdf.print.pageNumber." Please check the web service's call parameters.

TOOLBOX_PRINT_INVALID_NUMBER_OF_COPIES = -662
An invalid value was declared in "pdf.print.numberOfCopies" for the number of copies. Please check the web service's call parameters.

TOOLBOX_PRINT_NO_PRINT_SERVICE_AVAILABLE = -663
There is no print service or no (default) printer available on the system. Please install the operating system's printing system and at least one (default) printer.

TOOLBOX_PRINT_PRINTER_NOT_FOUND = -664
A printer name that does not exist in the system was declared in "pdf.print.printerName." Please install the desired printer or check the web service's call parameters.

TOOLBOX_PRINT_SECURITY_EXCEPTION = -665
The PDF document is not allowing printing. The document's security settings do not allow for the document to be printed. Please check the PDF document and modify its security settings so that printing is permitted.

TOOLBOX_PRINT_ILLEGAL_ARGUMENT = -666
An error occurred while configuring the printer driver for printing. The printer driver does not understand all printing commands. Please update the printer driver or use a different printer.

TOOLBOX_OPTIONS_INVALID_DURATION = -670
A positive duration must be selected for a process, negative values are invalid here.

TOOLBOX_OPTIONS_XOBJECT_CREATION_FAILURE = -671
A write error occurred while creating an XObject for the PDF document.

TOOLBOX_OPTIONS_METADATA_UPDATE = -672
A write error occurred during the adaptation of the metadata of the PDF document.

TOOLBOX_OPTIONS_UNABLE_TO_REMOVE_XOBJECT = -673
A write error occurred while removing an XObject from the PDF document.

TOOLBOX_OPTIONS_DOCUMENT_XOBJECT_COLLISION = -674
To perform the selected operation, it would be necessary to overwrite a unique XObject, but this was prohibited.

TOOLBOX_OPTIONS_PAGE_INTERVAL_ERROR = -675
The selected page interval cannot be selected because it exceeds the page number of the document or contains incorrect information.

TOOLBOX_OPTIONS_LOADING_FONT_FAILED= -676
A font that would have been necessary to edit a PDF file could not be found.

TOOLBOX_OPTIONS_UNKNOWN_BOX_TYPE = -677
A box with the selected name is not known or is not intended for a PDF file.

TOOLBOX_OPTIONS_FONT_ENCODING_FAILED = -678
The given text could not be encoded using the selected font. Please check, whether the font does contain all required characters.

TOOLBOX_WATERMARK_UNABLE_TO_DRAW_WATERMARK = -680
An unexpected error occurred during the creation of the watermark. Please contact Support with the corresponding file and the settings made for the call of the web service.

TOOLBOX_WATERMARK_UNABLE_TO_GET_FONT = -681
The font set for the text output of the watermark could not be found or could not be read. Please be sure that you have specified the name of a font which is available on the system. At the present time, only TrueType fonts are supported.

TOOLBOX_WATERMARK_INVALID_IMAGE_DATA = -682
The image file which is to be used as a watermark cannot be loaded. Be certain that the image file has the format PNG, JPEG or GIF. Be certain that the file was transferred in BASE64 code.

TOOLBOX_WATERMARK_NO_IMAGE_AVAILABLE = -683
No image file which is to be used as a watermark was transferred.

TOOLBOX_WATERMARK_UNABLE_TO_GET_FONT_METRICS = -685
The system was unable to determine the dimensions of the font selected for the watermark. The font is not defined completely and accordingly cannot be used.

TOOLBOX_WATERMARK_UNABLE_TO_FIND_FONT = -686
The font selected for the watermark is not available on the system.

TOOLBOX_WATERMARK_FONT_FORMAT_NOT_ALLOWED = -687
The font selected for the watermark is not supported. It is probably not a TrueType font.

TOOLBOX_WATERMARK_INVALID_CHAR_IN_TEXT = -688
A character in the watermark’s content could not be processed. It is probably not supported by the font.

TOOLBOX_WATERMARK_UNKNOWN_TYPE = -689
The type of watermark is not supported.

TOOLBOX_WATERMARK_UNABLE_TO_USE_HELVETICA_FONT = -690
The standard font "Helvetica" cannot be read or does not exist.

TOOLBOX_EXTRACTION_UNABLE_TO_GET_CONTENT = -800
The content could not be extracted from the PDF document. Check to be sure that all parameters are in the permitted range and that the PDF document is not protected and/or corrupted. Please contact Support with a corresponding PDF document, if needed.

TOOLBOX_EXTRACTION_UNKNOWN_MODE = -801
The selected extraction mode is unknown; please check the information you entered.

TOOLBOX_EXTRACTION_UNABLE_TO_BUILD_XML_CONTENT = -802
The generated XML extraction result is corrupted.

TOOLBOX_EXTRACTION_UNABLE_TO_WRITE_XML = -803
The generated XML extraction result could not be saved.

TOOLBOX_EXTRACTION_UNSUPPORTED_FILE_FORMAT = -804
The target format selected for the extraction is not supported.

TOOLBOX_XMP_INVALID_JSON_STRUCTURE = -900
The JSON structure of the data which is to be embedded as XMP is incorrect.

TOOLBOX_XMP_NOT_A_JSON_ARRAY = -901
The JSON structure of the data which is to be embedded as XMP is incorrect. There must be an array of entries on the uppermost layer.

TOOLBOX_XMP_INVALID_JSON_PROPERTY_VALUE = -902
The JSON structure of the data which is to be embedded as XMP is incorrect. One entry contains an invalid data type.

TOOLBOX_XMP_INVALID_JSON_PROPERTY_STRUCTURE = -903
The JSON structure of the data which is to be embedded as XMP is incorrect. The property structure is not a correct JSON structure.

TOOLBOX_XMP_INVALID_PROPERTY_STRUCTURE = -904
The JSON structure of the data which is to be embedded as XMP is incorrect. One property entry contains an invalid data type.

TOOLBOX_XMP_UNABLE_TO_GET_PDF_METADATA = -905
The existing XMP metadata of the PDF document could not be read to supplement it.

TOOLBOX_XMP_UNABLE_TO_GET_PDFA_METADATA = -906
The existing PDF/A metadata of the PDF/A document could not be read to supplement it.

TOOLBOX_XMP_UNABLE_TO_UPDATE_METADATA = -907
The modified XMP metadata could not be written to the PDF document.

TOOLBOX_XMP_INCOMPLETE_SETTINGS = -911
The declarations in the XML/JSON structure for the XMP operation are incomplete.

TOOLBOX_FORMS_UNKNOWN_MODE = -1000
The type for the form operation is not supported.

TOOLBOX_FORMS_NOT_A_FORM = -1001
The PDF document is not a form.

TOOLBOX_FORMS_NO_XFA = -1002
The operation is not possible, as the PDF document is not a form that contains XFA data.

TOOLBOX_FORMS_UNABLE_TO_EXTRACT_CONTENT = -1003
An error occurred while attempting to export the contents from the form. The form could not be exported completely.

TOOLBOX_FORMS_UNABLE_TO_IMPORT_CONTENT = -1004
An error occurred while attempting to add content to the form.

TOOLBOX_FORMS_RENDER_PROBLEM = -1005
The form fields could not be rendered in the document (the system was unable to remove the fields and copy the text contents).

TOOLBOX_FORMS_UNABLE_TO_EXTRACT_XFA_CONTENT = -1006
An error occurred while attempting to export the contents from the XFA form. The form could not be exported completely.

TOOLBOX_FORMS_INVALID_XFA_STRUCTURE = -1007
The document contains an invalid XFA structure

TOOLBOX_FORMS_INVALID_FIELD = -1008
The form contains an unknown field type.

TOOLBOX_FORMS_NO_ACROFORM = -1009
The PDF document is not an AcroForm.

TOOLBOX_FORMS_INVALID_STRUCTURE = -1010
The XML structure for the import into the form has an invalid structure. Check the document’s XML structure.

TOOLBOX_FORMS_UNABLE_TO_FIND_XML_DATA = -1011
The XML document being inserted into a form does not contain any data.

TOOLBOX_FORMS_UNABLE_TO_FIND_XFA_DATA = -1012
No dataset node could be found in the XML document in order to import it as XFA data.

TOOLBOX_FORMS_UNABLE_TO_UPDATE_XFA = -1013
The PDF document’s XFA structure could not be changed.

TOOLBOX_FORMS_FLATTEN_NOT_POSSIBLE = -1014
The "flatten" operation is not available for XFA documents.

TOOLBOX_FORMS_NAMESPACE_NOT_DEFINED = -1015
The XML data does not contain a valid namespace.

TOOLBOX_FORMS_INVALID_FIELD_VALUE = -1016
A field has a value that is not permitted.

TOOLBOX_FORMS_UNKNOWN_TYPE = -1017
Unknown mode for form processing.

TOOLBOX_FORMS_NO_DATA_FOR_IMPORT = -1018
The XML document does not contain any data for importing into the form.

TOOLBOX_ATTACHMENT_UNKNOWN_MODE = -1100
Unknown mode for attachment operation.

TOOLBOX_ATTACHMENT_SOURCE_FILE_ACCESS_FAILURE = -1101
The system was unable to access the source file, as it either does not exist or is denying access.

TOOLBOX_ANNOTATION_INVALID_OPTION_VALUE = -1200
Unknown mode for the annotation operation.

TOOLBOX_ANNOTATION_SOURCE_FILE_ACCESS_FAILURE = -1201
Unable to access the PDF document.

TOOLBOX_ANNOTATION_INVALID_FONT_SELECTION = -1202
Unable to find the selected font.

TOOLBOX_ANNOTATION_UNSUPPORTED_FONT_FORMAT = -1203
The selected font format is not supported.

TOOLBOX_ANNOTATION_FONT_LOAD_ERROR = -1204
The selected font could not be loaded.

TOOLBOX_ANNOTATION_CONTENT_CREATION_ERROR = -1205
Creating the annotation content failed.

TOOLBOX_ANNOTATION_INVALID_DATA = -1206
Appearance data is not valid.

TOOLBOX_ANNOTATION_RUBBER_STAMP_NO_DATA_AVAILABLE = -1207
No data for rubber stamp specified.

TOOLBOX_ANNOTATION_REPLY_PAGE_INVALID = -1208
Either the page selection is invalid, or the page does not match the annotation that shall be replied to.

TOOLBOX_ANNOTATION_REPLY_ANNOTATION_SELECTION_FAILURE = -1209
The annotation to reply to, could not be found.

TOOLBOX_ANNOTATION_INVALID_REPLY_TARGET = -1210
The selected annotation cannot be replied to.

TOOLBOX_ANNOTATION_MISSING_APPEARANCE = -1211
When creating an 'unnamed' annotation, you should provide an appearance for that annotation.

TOOLBOX_ANNOTATION_SVG_INITIALIZATION_FAILURE = -1212
The SVG conversion could not be initialized.

TOOLBOX_MOVE_INVALID_TARGET_PAGE = -1300
The passed page number is outside of the PDF document’s page range.

TOOLBOX_MOVE_UNSTABLE_TARGET_PAGE = -1301
The selected target page is located in an area that has been moved. Please choose a stable target page.

TOOLBOX_OUTLINE_UNSUPPORTED_MEDIA_FORMAT = -1400
The media format of a transferred data stream is not supported for this operation.
(This most likely refers to an audio file that was passed for the "playSound" action.)

TOOLBOX_OUTLINE_INVALID_OUTLINE_DATA = -1401
The XML data transferred for editing the table of contents of the document does not correspond to the specifications defined in the XSD (http://schema.webpdf.de/1.0/structure/outline).

TOOLBOX_REDACT_UNKNOWN_FONT = -1500
Font determination failed for a redacted page.

TOOLBOX_REDACT_READ_ERROR = -1501
Redaction failed, unprocessable document content.

TOOLBOX_REDACT_WRITE_ERROR = -1502
Document translation failed.

TOOLBOX_SCALE_INVALID_MODE = -1600
Unknown mode for the scale operation.

TOOLBOX_SCALE_WRITE_ERROR = -1601
Failed to adapt page content stream.

TOOLBOX_COMPRESS_INVALID_MODE = -1700
Unknown mode for the compress operation.

TOOLBOX_TRANSCRIBE_INVALID_MODE = -1800
Unknown mode for the transcribe operation.

TOOLBOX_TRANSCRIBE_ERROR = -1801
Failed to transcribe the document.

TOOLBOX_TRANSCRIBE_REPORT_ERROR = -1802
Failed to write an operation report.

OCR web service

Error messages in connection with the "OCR" web service

OCR_INVALID_LANGUAGE_PARAMETER = -701
The set language is not supported by the OCR web service (see OCR).

OCR_EXTERNAL_PROCESS_UNKNOWN_EXITCODE = -702
Unknown error during character recognition. Please contact Support with the corresponding image file.

OCR_EXTERNAL_PROCESS_INIT_ERROR = -703
Internal error. Please contact Support.

OCR_UNABLE_TO_FIND_IMAGE = -707 No valid image file was transferred. If you transfer the file as a URL, then be certain that the file exists (correct file name) and can be read by the server (check the authorizations for the file and the directory).

OCR_UNABLE_TO_ADD_PAGE_AS_IMAGE = -708
Unable to add image as new page into the PDF document.

OCR_UNKNOWN_IMAGE_FORMAT = -709
Unknown file format (see OCR) of the source file.

OCR_UNABLE_TO_ADD_LAYER = -710
It was not possible to add a layer to the PDF document containing the text from the character recognition.

OCR_IMAGE_FORMAT_NOT_SUPPORTED = -712
An image file was transferred for character recognition, but this file has a format which is not supported (see OCR).

OCR_IMAGE_DPI_TO_LOW = -713
The DPI resolution is too low to perform a (meaningful) character recognition operation. The image file should have a minimum resolution of 200 DPI. You can disable the check via the option "checkImageResolution".

OCR_PDF_CONTAINS_TEXT = -714
It is not possible to use OCR for the present PDF document because the PDF document already has pages with text content. A PDF document can only be processed using OCR if all pages consist exclusively of a text.

OCR_UNSUPPORTED_CHARACTER = -715
There was a character that could not be processed. It might not be supported by the "Helvetica" font.

OCR_ADD_TEXT = -716
The recognized text cannot be added to the target document.

OCR_NO_IMAGE_WRITER = -717
No image filter could be found in order to generate a multi-page TIFF from the PDF document.

OCR_IMAGE_EXTRACT = -718
The attempt to convert the PDF document to a multi-page TIFF failed.

OCR_NON_BALANCED_PAGES = -719
The text recognition page number does not match the number of pages in the PDF document.

OCR_HOCR_PARSER = -720
There are errors in the text recognition export file (hOCR). The file cannot be imported completely.

OCR_WARNING_TOO_FEW_CHARACTERS = -721
The result of the text recognition is most likely absolutely unreliable, because the target document contains too few characters to make reliable statements.

OCR_WARNING_INVALID_RESOLUTION = -722
The detected resolution of the source document differs from the one specified. There is a high probability that the text recognition will deliver absolutely unreliable results, since even the basic evaluation and preparation of the document fails with the given document.

Barcode web service

Error messages related to the "Barcode" web service

BARCODE_UNKNOWN_MODE = -2000
An unknown mode was selected. Please check the argument passed with the "mode" parameter.

BARCODE_UNKNOWN_FORMAT = -2001
An unknown barcode format was selected. Please check the argument passed with the "format" parameter.

BARCODE_ILLEGAL_ARGUMENT = -2003
One of the arguments passed is resulting in an error during processing; please check the arguments.

BARCODE_XML_CREATION_FAILED = -2006
An error occurred while attempting to generate the XML output.

BARCODE_FILE_UNREADABLE = -2008
The selected output document is invalid, does not exist, or has already been opened by another application.

BARCODE_ILLEGAL_HEIGHT = -2009
BARCODE_ILLEGAL_WIDTH = -2010
The area specified for the barcode being generated is smaller than the minimum size for the barcode.

BARCODE_INVALID_SCAN_AREA = -2011
The area is outside the page range

BARCODE_INVALID_CONTENT = -2012
Invalid data structure.

BARCODE_INVALID_PAGE_NUMBER = -2013
Invalid page number.

BARCODE_UNSUPPORTED_IMAGE_FORMAT = -2014
Not supported image format.

Sharepoint Online Bridge

CONVERTER_SHAREPOINT_ONLINE_PARAMETER_ERROR = -2200
Wrong configuration parameters. For more information, see the details of the error message returned by the remote service.

CONVERTER_SHAREPOINT_ONLINE_TOKEN_ERROR = -2201
Access token for authorization cannot be retrieved. For more information, see the details of the error message returned by the remote service.

CONVERTER_SHAREPOINT_ONLINE_SITE_ERROR = -2202
Unable to find the site. The site may be named incorrectly, may not exist, or may not be accessible. For more information, see the details of the error message returned by the remote service.

CONVERTER_SHAREPOINT_ONLINE_REMOTE_ERROR = -2203
Remote error when using the website. For more information, see the details of the error message returned by the remote service.

CONVERTER_SHAREPOINT_ONLINE_WRITE_ERROR = -2204
Unable to write conversion result.

CONVERTER_SHAREPOINT_ONLINE_READ_ERROR = -2131
Unable to read source file.

CONVERTER_SHAREPOINT_ONLINE_NOT_AVAILABLE = -2234
SharePoint bridge is not available. Configuration error or the SharePoint bridge is disabled in the web service configuration. For more information, see the log or check the configuration.

Office Bridge

Error messages related to "Office Bridge" and the "Converter" web service

CONVERTER_OFFICE_UNKNOWN_FORMAT = -2500
The file passed does not have an Office format (Word, Excel, or PowerPoint) or has a format version that was not recognized. webPDF’s format recognition function was unable to assign an Office format to the file. Please check the document that was being passed.

CONVERTER_OFFICE_OLE_EXCEPTION = -2501
An error occurred in the OLE server call via Office Bridge. Possible causes include a missing and/or incomplete Office installation, lack of access to the Office installation (please refer to the notes in "Configuring Office Bridge"), a modified application OLE interface, or an internal OLE error. The message text for the exception thrown for the web service call will contain information and, if applicable, an OLE error code.

CONVERTER_OFFICE_PARAMETER_ERROR = -2502
Invalid or missing parameter in the Office Bridge call (internal error)

CONVERTER_OFFICE_PARAMETER_WRONG_FILE_FORMAT = -2503
An invalid format that cannot be processed by an Office application was passed to Office Bridge (internal error).

CONVERTER_OFFICE_UNABLE_TO_INITIALIZE_OLE_SERVER = -2504
The OLE server (Word, Excel, PowerPoint) could not be started. Either there is no Office installation or Office Bridge is unable to access the OLE server. Please refer to the notes in "Configuring Office Bridge" and make the necessary changes to the configuration. Check the DCOM settings for the OLE server as well.

CONVERTER_OFFICE_UNABLE_TO_GET_THREAD_LOCK = -2505
The internal mechanism for preventing Office Bridge parallel threads was not initialized (internal error).

CONVERTER_OFFICE_UNABLE_TO_GET_THREAD = -2506
After a wait time elapsed, it was not possible to obtain a lock in order to prevent Office Bridge parallel threads. The application waited too long and a different thread is blocking access to the Office application. In certain cases, calling the web service again will be enough if the other application releases the lock. If this fails as well, "Office Bridge" is likely frozen and the webPDF server needs to be restarted.

CONVERTER_OFFICE_NOT_AVAILABLE = -2507
The document is to be converted via the Office Bridge, which, however, is not available. The Office Bridge was either not activated on the server (configuration), is not correctly configured (Office and/or Windows settings), or failed (Office can no longer be addressed). Please check the server configuration and the Log files for possible errors.

CONVERTER_OFFICE_NOT_ENOUGH_EXECUTION_TIME = -2508
Office Bridge cannot be executed because the remaining execution time is too short.

Token and OAuth

Error messages related to token and OAuth operations:

WEBSERVICE_SESSION_TOKEN_INVALID_SIGNATURE = -9000
The token signature is invalid and does not match the locally calculated signature. The validity of the token cannot be confirmed and therefore is not trusted.

WEBSERVICE_SESSION_TOKEN_WRONG_FORMAT = -9001
Token has wrong format.

WEBSERVICE_SESSION_TOKEN_INCORRECT_CLAIM = -9002
Token with incorrect claim.

WEBSERVICE_SESSION_TOKEN_NOT_PROVIDED = -9003
Token not provided.

WEBSERVICE_SESSION_TOKEN_NOT_PRIVATE_KEYS = -9004
No private keys available to sign the token.

WEBSERVICE_SESSION_TOKEN_NOT_REFRESH = -9005
Token is not a refresh token.

WEBSERVICE_SESSION_TOKEN_UNKNOWN_FLOW = -9006
The OAuth flow has not been defined in the provider configuration.

WEBSERVICE_SESSION_TOKEN_PROVIDER_NOT_FOUND = -9007
Token provider not found.

WEBSERVICE_SESSION_TOKEN_SIGN_ERROR = -9008
Unable to sign the token.

PDF document

Error messages related to the PDF document being edited

PDF_READ = -5000
The PDF document could not be read. The document may not be a PDF document or may be corrupted (structure error). If the document is encrypted, set the corresponding passwords in order to make it possible to read the document.

PDF_READ_ZERO_SIZE = -5001
An attempt was made to read an empty file as a PDF document.

PDF_READ_NOT_A_PDF = -5002
An attempt was made to read a PDF document that is invalid. The document is invalid likely because it has structure errors.

PDF_WRITE = -5003
Error while attempting to write the PDF document.

PDF_WRITE_ZIP = -5004
Error while attempting to write the PDF document to a ZIP archive.

PDF_READ_ZIP = -5005
Error while attempting to read the PDF document from a ZIP archive.

PDF_METADATA = -5006
The PDF document’s metadata could not be read.

PDF_PASSWORD_OWNER = -5007
The specified "Owner" password for the PDF document is invalid.

PDF_PASSWORD_USER = -5008
The specified "User" password for the PDF document is invalid.

PDF_PASSWORD_MISSING = -5009
A password that was not passed is required for the PDF document.

PDF_PASSWORD_AES = -5010
The "Java Cryptography Extension (JCE)" with "Unlimited Strength" required for 256-bit AES passwords is not enabled in the JVM.

PDF_NO_PAGES = -5011
The PDF document does not have any pages.

PDF_SIGN = -5012
The attempt to sign the PDF document failed.

PDF_SIGN_ALREADY_SIGNED = -5013
The attempt to sign the PDF document failed because the document is signed already.

PDF_SIGN_FIELD_CREATION = -5014
The attempt to generate a signature field failed.

PDF_SIGN_FIELD_IS_SIGNED = -5015
The document’s signature field already contains a signature.

PDF_DYNAMIC_XFA = -5016
The PDF document is a PDF document with XFA structures ("dynamic XFA") that is currently not supported.

PDF_PORTFOLIO = -5017
The PDF document is a portfolio document that is currently not supported.

PDF_OBJECT_EXTRACT = -5018
Error while attempting to extract an element from the PDF document (possibly bad data structure).

PDF_ENCRYPT = -5019
It was not possible to encrypt the PDF document.

PDF_ATTACHMENT_READ = -5021
Error while attempting to read the PDF document’s attachments.

PDF_ATTACHMENT_WRITE = -5022
Error while attempting to add attachments to the PDF document.

PDF_ATTACHMENT_ILLEGAL_PAGE = -5024
The specified page is not found in the PDF document’s page range.

PDF_ATTACHMENT_ALREADY_EXISTING_ENTRY = -5025
There is already an attachment with this name in the PDF document.

PDF_SIGN_SIGNATURE_CREATION = -5026
It was not possible to generate a signature for the PDF document.

PDF_STATIC_XFA = -5027
The PDF document is a PDF document with XFA structures ("static XFA") that is currently not supported.

PDF_CORRUPTED_DOCUMENT = -5028
The PDF document does not meet the minimum requirements defined in ISO 32000-1.

PDF_UNBALANCED_MARKED_CONTENT = -5029
The number of tags defined in the document structure and the number of actual page elements linked to them (via MCIDs) do not match.

PDF_STRUCTURE_ENTRY_COLLISION = -5030
An attempt was made to create a new structure entry with an already existing and used MCID, which would lead to incomplete and therefore invalid structure information.

PDF_CHANGING_SIGNED_DOCUMENT = -5038
According to the current execution settings, a signed PDF would risk invalidation if the operation was executed.

PDF_COMPRESSION_OF_UNFIT_DOCUMENT = -5039
Document compression would require rewriting a signed document.

PDF_CHANGING_PDFA_DOCUMENT = -5040
According to the current execution settings, a PDF/A document would risk invalidation if the operation was executed.

PDF_CERTIFICATE_PROVIDER_NOT_AVAILABLE = -5050
Provider not available.

PDF_CERTIFICATE_PEM_DECODE_ERROR = -5051
PEM content cannot be decoded and certificates and keys cannot be retrieved.

PDF_CERTIFICATE_KEYPAIR_FAILURE = -5052
One valid recipient with a private key and certificate must be selected for decryption.

PDF_CERTIFICATE_PRIVATE_KEY_FAILURE = -5053
One valid private key must be provided and accessible for decryption.

PDF_CERTIFICATE_CERTIFICATE_FAILURE = -5054
One valid certificate must be provided and accessible for decryption.

PDF_CERTIFICATE_KEYPAIR_MISSING = -5055
PDF is certificate encrypted and no decryption keypair has been provided.

PDF_CERTIFICATE_RECIPIENT_READ_ERROR = -5056
Unable to read recipients from the certificate encrypted PDF.

PDF_CERTIFICATE_WRONG_PASSWORD = -5057
Unable to decrypt encrypted private key, please check password and data content.

PDF_CERTIFICATE_PRIVATE_KEY_READ_ERROR = -5058
Unable to read encrypted data (private key).

PDF_CERTIFICATE_KEYSTORE_DECODE_ERROR = -5059
Unable to read keystore content.

PDF_CERTIFICATE_RECIPIENT_NOT_MATCHING = -5060
The certificate does not match any of the recipients in the PDF document.

Cluster

CLUSTER_INIT_ERROR = -20000
Unable to initialize the cluster. For more information, see the details of the error message returned by the remote service.

CLUSTER_JOIN_ERROR = -20001
The cluster join was canceled because an error occurred. For more information, see the details of the error message returned by the remote service.

CLUSTER_COORDINATOR_NOT_FOUND = -20002
Coordinator not found. For more information, see the details of the error message returned by the remote service.

CLUSTER_COORDINATOR_METHOD_ERROR = -20003
The call of the coordinator for the remote procedure has failed. There is a communication problem in the cluster. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_GENERAL_ACCESS_ERROR = -21000
Unable to access the file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_PATH_ACCESS_ERROR = -21000
Path access error of the file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_RETRIEVE_CONTENT = -21001 Unable to retrieve the document content from the file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_REMOVE_CONTENT = -21002 Unable to remove the document content from the file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_STORE_CONTENT = -21003
Unable to store the document content in the file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_WRITE_CONTENT_INTO_STREAM = -21004
Unable to write the document content from file storage into the output stream. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_COPY_CONTENT_INTO_FILE = -21005
Unable to copy the document content from file storage into the output file. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_CREATE_CONTENT_STREAM = -21006
Unable to create a stream for the document content in file storage. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_EMPTY_STORAGE_ID = -21007
The storage id is empty or not provided. For more information, see the details of the error message returned by the remote service.

FILE_STORAGE_FILE_NAME = -21008
Unable to use the calculated file name. For more information, see the details of the error message returned by the remote service.

DOCUMENT_STORAGE_GENERAL_ACCESS_ERROR = -22000
Error accessing document storage. For more information, see the details of the error message returned by the remote service.

DOCUMENT_STORAGE_REMOTE_CONNECTION_ERROR = -22001
Error accessing the document storage remotely. For more information, see the details of the error message returned by the remote service.

General​

Admin​

REST web service​

Converter web service​

URLConverter web service​

Signature web service​

Pdfa web service​

Toolbox web service​

OCR web service​

Barcode web service​

Sharepoint Online Bridge​

Office Bridge​

Token and OAuth​

Archive​

PDF document​

Cluster​