Office version

When using the "webPDF Office Bridge", the following requirements for the Office version used must be observed:

Office 2016 or later

Use at least an Office 2016 or more recent version.

Do not use Office 365

Since webPDF is usually run as a Windows service, Office 365 cannot be used. In any case, a local Office installation (Professional/Enterprise) is required, which has been installed and activated locally as a classic Office package (usually via license key). An Office 365 version - activated via online account - does not work with webPDF. To find out which version you are using, you can look for example in Word under File -> Account. There must be - as in the following screenshot - e.g. Microsoft Office Professional Plus 2019. There must not be Microsoft 365 Apps ....

64bit version

Since webPDF is only available as a 64bit version on Windows, a 64bit Office version must also be used. You can get the information for the installed Office version e.g. in Word 2016 under File -> Account and there with the button About Word. The version and architecture of Word or Office is then displayed in the dialog.